Business Etiquette is the set of expected behaviour presented by business professionals to build an essential first impression.  Whether it is in a meeting, in a communication, on a business trip, at a social event or at an important business meal - personal skills make or break relationship.  Knowledge of business etiquette skills will help you to increase your confidence and self-esteem not only at work but also in your daily lives, this is why the acquisition of social and etiquette skills is of the utmost necessity.

In this program, Dr. L will show you how to create professional image, use professional skills to interact with people more effectively, make lasting contacts, cross-cultural awareness and techniques for building successful commercial relationship.